Is your ITAM strategy driving efficiency or hiding costs?
Many organizations unknowingly overspend on IT assets, face compliance risks, and struggle with operational inefficiencies due to ineffective IT Asset Management (ITAM).
But where does your organization stand?
Find out your ITAM Maturity Level in just 2 minutes!
Why take this assessment?
By answering a few simple questions, you will:
- Get a free, personalized ITAM maturity report with actionable insights
- Identify cost-saving opportunities by optimizing asset utilization
- Reduce compliance risks and avoid unnecessary penalties
- Benchmark your ITAM strategy against industry standards
What happens if your ITAM maturity is low?
- Hidden costs from redundant or underutilized assets
- Increased compliance risks and potential regulatory fines
- Operational inefficiencies leading to costly downtime
ITAM Benchmark insights
See where your company stands in the industry!
Take the first step towards ITAM excellence today.
LEVEL 1 – INITIAL
ITAM exists informally but without structure
- IT assets are partially tracked, but without a standardized approach.
- Processes are reactive—issues are addressed only when they arise.
- No clearly defined ITAM roles and responsibilities.
- No visibility into IT costs or license usage.
Process & key responsibilities
- Assign ownership for IT assets (IT Asset Manager, IT Operations, Procurement).
- Define basic policies for asset tracking and lifecycle management.
- Start with a manual inventory (Excel, Google Sheets, or a shared database).
- Focus on identifying high-risk areas like compliance gaps and security risks.
Regulatory compliance
No formal regulatory alignment – Organizations at this stage have no structured compliance processes and face high risks related to IT asset mismanagement.
Technology required
At this stage, no specialized ITAM tools are required, but spreadsheets or shared databases (Google Sheets, Excel) are commonly used for initial tracking.
Example
An IT team manages assets using an Excel sheet, but there is no standardization. Different departments purchase IT resources independently, leading to inefficiencies.
From Level 1 to 2
Implement Open-source tool for manuel structured asset tracking.
LEVEL 2 – MANAGED
ITAM has a basic structure but still has gaps
- Documented ITAM processes exist but are not consistently applied.
- IT assets are tracked but not always updated regularly.
- License management is partially in place but lacks full transparency.
- Minimal automation; many processes are still manual.
Process & key responsibilities
- Assign a dedicated IT Asset Manager to oversee ITAM governance.
- Implement structured asset documentation with standardized naming conventions.
- Set up regular updates and audits to maintain asset data accuracy.
- Establish approval workflows for IT asset procurement.
Regulatory compliance
Basic compliance awareness – Organizations at this level may recognize the importance of ITAM compliance but have no formalized approach to meeting regulatory requirements.
Technology required
A great open-source tool for manually managing IT assets in a structured way. Provides basic inventory and IP tracking without automation.
Example
A company introduces a basic asset management system but struggles with outdated records. License audits occur only when required for compliance, leading to last-minute adjustments.
From Level 2 to 3
Use Device42 for auto-discovery and dependency mapping.
LEVEL 3 – DEFINED
Standardized ITAM processes are in place
- IT asset data is mostly up to date and actively managed.
- License management is well established, reducing compliance risks.
- ITAM processes are documented and followed across most departments.
- Basic automation supports asset tracking.
Process & key responsibilities
- Implement ITAM policies across all departments and enforce compliance.
- Integrate financial tracking to optimize asset procurement costs.
- Begin automated discovery of IT assets for better visibility.
- Define logical asset dependencies to map system relationships.
Regulatory compliance
ISO 27001 compliance alignment – Organizations at this level meet basic information security management system (ISMS) requirements by tracking and securing IT assets properly.
Technology required
Device42 – An advanced ITAM tool with auto-discovery capabilities and logical dependency mapping for IT assets. Helps track infrastructure relationships.
Example
A company uses a centralized ITAM solution where all new IT assets are registered. A defined license management process is in place, but asset optimization analytics are still lacking.
From Level 3 to 4
Integrate DC Vision for physical asset tracking.
LEVEL 4 – QUANTITATIVELY MANAGED
ITAM is actively managed and optimized
- ITAM is an integral part of IT Service Management (ITSM).
- Automated asset discovery and license monitoring are implemented.
- IT assets are monitored in real time, with regular reports and analytics.
- Regular audits ensure compliance and process efficiency.
Process & key responsibilities
- Fully automate IT asset discovery with minimal manual intervention.
- Implement physical asset tracking for real-time monitoring.
- Optimize cost savings and IT resource allocation.
- Conduct predictive maintenance based on asset health analytics.
Regulatory compliance
ISO 27001, DORA (Digital Operational Resilience Act) & NIS2 Compliance - Organizations at this level align with stricter European regulations by ensuring real-time IT asset monitoring, risk assessment, and compliance automation to meet ISO 27001 information security standards and DORA & NIS2 operational resilience and cybersecurity requirements.
Technology required
DC Vision – Enables physical mapping of assets within data centers, ensuring full visibility and tracking across the IT infrastructure.
Example
The company integrates ITAM with ITSM and ERP systems. All IT assets are automatically detected, and compliance reports are generated regularly to avoid licensing issues.
From Level 4 to 5
Leverage AI-powered DC Vision to fully automate ITAM-ITSM.
LEVEL 5 – OPTIMIZED
ITAM is fully integrated and delivers strategic value
- ITAM strategies are fully aligned with business goals.
- AI/ML-driven automation optimizes IT resource management.
- Full transparency into IT assets, costs, and usage.
- ITAM actively reduces IT costs and improves security.
Process & key responsibilities
- Implement AI-driven decision-making for predictive asset optimization.
- Automate ITAM-ITSM integration for seamless asset lifecycle management.
- Enable real-time field technician updates for better asset servicing.
- Utilize self-healing automation for proactive issue resolution.
Regulatory compliance
Full compliance across all regulations (ISO 27001, DORA, NIS2, GDPR, ITSM best practices) – Organizations at this level have fully automated compliance reporting, auditing, and risk management to ensure regulatory adherence in real time.
Technology required
DC Vision + AI – AI-powered automation that connects ITAM with ITSM, allowing field technicians to efficiently manage assets and reduce downtime.
Example
The company leverages AI-powered ITAM solutions to predict asset usage and automatically adjust cloud and hardware resources for cost optimization.
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